Legal

Terms of Service

Last updated August 18, 2026

Market Bee is a place to discover local farmers, vendors, and makers and to reserve their products ahead of time. We are not the seller. We do not take your money, we do not ship anything, and we do not make the food or goods you reserve — the vendor does, and your purchase happens directly with them.

This summary is here to orient you. The numbered sections below are the terms that actually apply.

1. Who we are and what these terms cover

These Terms of Service (the "Terms") are a binding agreement between you and Market Bee LLC, an Arizona limited liability company ("Market Bee", "we", "us", or "our"). They govern your use of www.themarketbee.com, any Market Bee application, and every feature we offer through them (together, the "Service").

By creating an account, submitting a preorder request, applying as a vendor, joining our waitlist, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Some parts of the Service carry additional terms that are incorporated here by reference: the Privacy Policy, the Acceptable Use Policy, the Cookie Policy, and our Copyright and DMCA Policy. If you list products on Market Bee, the Vendor Agreement also applies and controls over these Terms wherever the two conflict on a vendor-specific question.

Please read the "Disclaimers", "Limitation of liability", and "Dispute resolution and arbitration" sections carefully. They limit what you can recover from us and require most disputes to be resolved by individual arbitration rather than in court or as part of a class action. You may opt out of arbitration within 30 days — the section explains how.

2. Market Bee is a venue, not a seller

This is the most important thing to understand about the Service. Market Bee is a discovery and coordination platform. Farmers, vendors, makers, market operators, and other independent businesses (each a "Vendor") create their own storefronts, write their own listings, set their own prices, and decide for themselves whether to accept a preorder.

We are not a party to any transaction between you and a Vendor. Specifically:

  • We do not sell anything. Every product you see is offered by the Vendor who listed it, in their own name and on their own account.
  • We do not process payments. No money moves through the Service. You pay the Vendor directly, in person or by whatever method that Vendor accepts.
  • We do not make, grow, bake, handle, package, store, inspect, or deliver any product. We never take possession of anything a Vendor lists.
  • We do not verify Vendor claims. Descriptions, ingredient and allergen information, organic or other certifications, photographs, pricing, availability, licensing, and pickup details all come from the Vendor. We may review applications before approving a Vendor, but an approval is not an endorsement, a certification, or a guarantee of anything.
  • We are not your agent or the Vendor's agent. We do not have authority to bind either of you, and we do not guarantee that a Vendor will honor a preorder, show up at a market, or resolve a complaint.

Your contract for any product is with the Vendor. Disputes about a product — quality, safety, price, quantity, a missed pickup, or a refund — are between you and that Vendor. We may, entirely at our discretion, help the two of you communicate, but we have no obligation to intervene, mediate, refund, or make anything right, and doing so once does not obligate us to do so again.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to create an account or submit a preorder request. The Service is intended for users in the United States. We do not knowingly collect information from children — see the Privacy Policy for details.

If you use the Service on behalf of a business or organization, you represent that you are authorized to bind it, and "you" means both you and that entity.

You may not use the Service if we have previously suspended or removed you, or if applicable law bars you from doing so.

4. Your account

You are responsible for the accuracy of the information in your account, for keeping your password and email access secure, and for everything that happens under your account. Tell us promptly at support@themarketbee.com if you believe your account has been compromised.

Do not share your account, sell it, or let anyone else use it. If you are added to a Vendor's team, the Vendor controls the permissions attached to your membership and can remove your access at any time.

You may close your account at any time. Closing an account does not by itself cancel a preorder you have already placed — contact the Vendor directly.

5. Preorders and requests

A preorder on Market Bee is a request, not a purchase and not a binding order. Submitting one asks a Vendor to set aside the items you selected. Nothing is confirmed until that Vendor accepts, and the Vendor may accept some items and decline others.

Any total shown to you is an estimate: the sum of the listed prices multiplied by the quantities you chose. It excludes taxes, fees, discounts, and any adjustment for actual weight or count. The Vendor sets the final price at fulfillment and may adjust it. You are free to decline at pickup.

A Vendor may decline, cancel, or be unable to fulfill an accepted preorder — produce runs out, a market gets rained out, plans change. Pickup windows, market attendance, and stand locations are supplied by Vendors and market operators and can change without notice. We are not responsible for a preorder that is declined, cancelled, missed, or fulfilled differently than you expected.

If you do not collect an accepted preorder, the Vendor may record it as a no-show. Repeatedly failing to collect preorders is a misuse of the Service and may cost you access to preorders.

When you submit a preorder, we share the details you provide — including the name and contact information you enter — with the Vendor so they can prepare and fulfill it and contact you about it. That Vendor handles your information under its own privacy practices, not ours.

6. Prices, payment, and taxes

All prices are set by the Vendor and shown in U.S. dollars. Payment happens directly between you and the Vendor, outside the Service, using whatever method that Vendor accepts. We never collect, hold, escrow, or refund funds.

Because we do not process payments, we cannot issue refunds, chargebacks, credits, or price adjustments. Every refund or make-good request goes to the Vendor.

Each Vendor is solely responsible for charging, collecting, and remitting any sales, transaction privilege, or other tax on its sales, and for any receipt or invoice a customer or a taxing authority requires.

The Service is currently offered to customers free of charge. If we introduce fees for any part of the Service, we will describe them clearly before they apply and you can stop using the paid part instead of paying.

7. Content you post

You keep ownership of everything you submit to the Service — profile details, storefront copy, product descriptions, photographs, announcements, reviews, and messages ("Your Content").

You grant Market Bee a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, adapt, resize, publish, publicly display, and distribute Your Content for the purpose of operating, improving, and promoting the Service. That includes showing a Vendor's storefront and products on discovery pages, in search results, on the map, in emails we send on the Vendor's behalf, in our sitemap and search-engine listings, and in Market Bee marketing that features Vendors on the platform.

This license lasts as long as Your Content is on the Service, and survives afterward only to the extent needed for backups, records we must keep, and copies already distributed or cached by third parties such as search engines. Deleting your content or your account removes it from public view; it does not reach into a search engine's cache or someone else's screenshot.

You represent that you own or otherwise have the rights to Your Content, that it is accurate, and that publishing it does not infringe anyone's copyright, trademark, privacy, publicity, or other rights. Do not upload a photograph you found online. Do not upload a photograph of an identifiable person without their permission.

We do not pre-screen content, but we may remove or restrict anything at any time — with or without notice — if we believe it violates these Terms, the Acceptable Use Policy, or the law, or if it creates risk for us or for other users.

8. Acceptable use

Your use of the Service is subject to the Acceptable Use Policy, which lists the products that may not be sold through Market Bee and the conduct that will get an account removed. Violating it is a breach of these Terms.

Without limiting that policy, you agree not to:

  • scrape, crawl, harvest, or bulk-download any part of the Service, or use it to build a competing dataset or product;
  • access the Service by any automated means except a well-behaved search-engine crawler obeying our robots.txt;
  • probe, scan, or test the security of the Service, circumvent any access control, release gate, or rate limit, or attempt to access an account, vendor, or record that is not yours;
  • interfere with the Service's operation, or send it traffic designed to degrade it;
  • misrepresent who you are or your affiliation with any person, business, farm, market, or brand;
  • use contact details obtained through the Service to send unsolicited marketing; or
  • use the Service to harass, defraud, threaten, or harm anyone.

10. Communications from us

By creating an account or submitting a request, you agree to receive transactional email about it — preorder confirmations and status changes, account and security notices, and changes to these Terms. These are part of the Service and you cannot opt out of them while you have an account.

Marketing and vendor announcement email is separate. You can unsubscribe from it using the link in any such message or from your account's notification settings, and we will honor it. Unsubscribing from announcements does not cancel your preorders.

You consent to receive these communications electronically, and you agree that electronic notices, disclosures, and agreements satisfy any legal requirement that they be in writing.

11. Our intellectual property

The Service itself — the software, design, layout, text we wrote, graphics, logos, and the Market Bee name and bee marks — belongs to us or our licensors and is protected by copyright, trademark, and other laws. These Terms give you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose, and nothing more.

You may not copy, modify, reverse-engineer, decompile, resell, frame, or create derivative works from the Service, or use our name, logo, or branding without our prior written permission, except to refer to Market Bee factually.

If you send us feedback, suggestions, or ideas about the Service, we may use them for any purpose, without compensation or obligation to you.

12. Suspension and termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or any incorporated policy, if your use creates legal risk or harm to others, or if we stop offering the Service.

You may stop using the Service at any time. Sections that by their nature should survive termination do survive it — including content licenses already granted, disclaimers, limitation of liability, indemnification, and dispute resolution.

We may change, suspend, or discontinue any part of the Service at any time. We will try to give reasonable notice of a material change that affects you, but we are not liable for any modification, suspension, or discontinuation.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE, THAT LISTINGS, PRICES, INVENTORY, SCHEDULES, LOCATIONS, OR ANY OTHER VENDOR-SUPPLIED INFORMATION ARE ACCURATE, COMPLETE, OR CURRENT, OR THAT ANY VENDOR WILL HONOR A PREORDER.

WE SPECIFICALLY DISCLAIM ANY WARRANTY OR LIABILITY REGARDING THE PRODUCTS THEMSELVES — INCLUDING THEIR SAFETY, LEGALITY, QUALITY, ORIGIN, HANDLING, LABELING, INGREDIENT AND ALLERGEN INFORMATION, AND ANY CERTIFICATION CLAIMED BY A VENDOR.

Food safety and allergies. Many products listed on the Service are home-produced, small-batch, or made in kitchens that are not subject to commercial inspection, and they may be prepared alongside common allergens. Ingredient and allergen information comes from the Vendor and we do not verify it. If you have a food allergy, a medical condition, or any other sensitivity, ask the Vendor directly and rely on their answer and your own judgment — not on what a listing says.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Market Bee LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE — WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). BECAUSE WE DO NOT PROCESS PAYMENTS, AMOUNTS YOU PAID TO A VENDOR ARE NOT AMOUNTS YOU PAID TO US.

WE ARE NOT LIABLE FOR ANY INJURY, ILLNESS, ALLERGIC REACTION, PROPERTY DAMAGE, OR OTHER LOSS ARISING FROM A PRODUCT OFFERED BY A VENDOR, FROM YOUR DEALINGS OR IN-PERSON MEETINGS WITH A VENDOR OR ANOTHER USER, OR FROM YOUR VISIT TO ANY MARKET, FARM STAND, OR PICKUP LOCATION.

These limits apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk for a service offered at no charge. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; nothing here limits liability that cannot lawfully be limited, including for our own fraud or gross negligence.

15. Indemnification

You agree to defend, indemnify, and hold harmless Market Bee LLC and its members, managers, officers, employees, contractors, and agents from any claim, demand, loss, liability, damage, penalty, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: your use of the Service; Your Content; your violation of these Terms or any incorporated policy; your violation of any law or the rights of any third party; and, if you are a Vendor, the products you offer and your dealings with customers.

We may assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with that defense. You may not settle any matter in a way that imposes an obligation on us without our prior written consent.

16. Dispute resolution and arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. It requires most disputes to be resolved by individual, binding arbitration, and it waives your right to a jury trial and to participate in a class action.

Talk to us first

Before starting an arbitration, send a written notice describing the dispute and the relief you want to legal@themarketbee.com. We will do the same for any dispute we have with you. Both sides agree to try in good faith to resolve it informally for 60 days after the notice. This step is a precondition to arbitration, and the deadline to file is paused while it runs.

Agreement to arbitrate

If we cannot resolve it informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section.

The arbitration will be held in Pima County, Arizona, or by telephone, videoconference, or documents-only submission if you prefer and the rules allow. The arbitrator decides all issues except that a court decides whether the class-action waiver below is enforceable. The arbitrator can award the same individual relief a court could, and the award may be entered as a judgment in any court with jurisdiction.

No class actions

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim — and only that claim — will proceed in court, and the rest of this section still applies.

What is not covered

Either of us may bring an individual action in small-claims court in Pima County, Arizona if it qualifies, and either of us may seek injunctive relief in court to stop infringement or misuse of intellectual property. Nothing here prevents you from reporting a concern to a government agency.

How to opt out

You can decline this arbitration agreement. Send us written notice within 30 days of first accepting these Terms, to legal@themarketbee.com with the subject "Arbitration Opt-Out", including your name, the email on your account, and a clear statement that you are opting out. Opting out affects nothing else in these Terms, and we will not hold it against you.

If we materially change this section in the future, you may reject the change by notifying us within 30 days, in which case the version you previously accepted continues to apply to disputes that already exist.

17. Governing law and venue

These Terms and any dispute arising from them are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration section. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Pima County, Arizona, and waive any objection to that forum.

18. Changes to these terms

We may update these Terms. When we do, we will change the "Last updated" date at the top of this page. If a change is material, we will give reasonable additional notice — such as an email to the address on your account or a notice in the Service — before it takes effect.

Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and close your account.

19. General

  • Entire agreement. These Terms and the policies they incorporate are the entire agreement between you and us about the Service, and replace any prior understanding on the subject.
  • Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest stays in force.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • No third-party beneficiaries. These Terms do not create rights for anyone other than you and us.
  • Force majeure. Neither party is liable for a delay or failure caused by something beyond its reasonable control.
  • Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or franchise relationship between you and us.
  • Headings. Section headings are for convenience and do not affect interpretation.

20. Contact us

Questions about these Terms: legal@themarketbee.com. General support: support@themarketbee.com, or use our contact page.

Market Bee LLC